Shipping policy

At Pulzest, we are committed to ensuring that your order reaches you safely and on time. All orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer, and we appreciate your patience. Once your order has been processed, it will be shipped using the shipping method selected at checkout. Delivery times may vary depending on your location, carrier availability, and any unforeseen delays in transit.

Shipping costs are calculated based on the weight, size, and destination of your order. Please note that any customs duties, import taxes, or additional fees required by your country are the responsibility of the recipient. International shipping times may be extended due to customs clearance, government regulations, or other factors outside our control.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to monitor the progress of your shipment. We recommend checking that your shipping address is entered correctly at the time of purchase, as incorrect or incomplete addresses may result in delays or non-delivery.

In some cases, external factors such as weather conditions, carrier delays, or logistical issues may affect delivery times. Pulzest is not responsible for delays caused by carriers or other circumstances beyond our control, but we will do our best to assist you in resolving any issues.

If your package is lost, damaged, or arrives incorrectly, please contact us immediately at cart@pulzest.com. Our customer service team will work with you to provide a replacement, refund, or alternative solution whenever possible.

Please note that Pulzest reserves the right to update or modify this Shipping Policy at any time. We encourage you to review this page periodically to stay informed of any changes. By placing an order with us, you agree to the terms outlined in this Shipping Policy.